2022-09-26: We recently made a change to our mail sending configurations to allow for better performance long-term. Some users have reported that confirmation emails are not going through. We have identified that Office 365 is marking emails from our new IP addresses as spam. We are working on getting this resolved on Microsoft's end. Adding our email domains to trusted lists is the best practice to make sure that we're always trusted, even when we add more email servers.

springshare.com (for getting emails from us)
libapps.com
libguides.com
libanswers.com
libcal.com
libconnect.com
libstaffer.com
libinsight.com
libwizard.com

In the meantime, we recommend asking your IT/mail team to allow emails from the following IP addresses through, as these are used by us to send emails:

69.72.32.253
69.72.34.120
69.72.41.2
69.72.41.28
69.72.45.120
69.72.47.188
159.135.226.248
159.135.233.165
2022-09-28 1700 ET: A fix has been implemented. LibConnect performance should continue to improve gradually over the next 2-3 hours. Thank you for your patience as we resolved this issue.

2022-09-28 1600 ET: This is an update to let you know that we continue to work on LibConnect slowness issues. Our Springy developers identified the cause and are working towards a full resolution as fast as possible.

2022-09-28 1300 ET: We are currently investigating issues with slowness on our LibConnect servers and are working to implement a fix. Follow this Lounge post, and we'll post updates as we know more.

Leaving Comments, Selecting Answers, and Reactions & Flags

Springy_Sean
Springy_Sean Member, Administrator, Moderator, Springy, SpringyCamp Counselor admin

Leaving a Comment

In you’d like to leave a comment on a Question/Discussion, locate the Leave a Comment field at the bottom of the Question/Discussion thread. From there, you can create a Comment and then click on "Post Comment".


Selecting Answers

Questions posters will be prompted to either accept or reject comments as Answers to their Question. When a Question poster accepts an Answer, it will appear above all the other replies in the Question thread. (Admins and Moderators can also reject/accept answers).

This can be helpful to users searching the lounge to easily locate the correct answer. Additionally, Points are awarded to the user whose answer is chosen – more information in the Review your Profile Page Activity, Points, and Badges section below.


Reactions & Flags

Reactions lets other users know how you felt about their Discussion/Question/Comment. 

Important: If you locate a Discussion/Question/Comment that does not abide by our Springshare Community Guidelines, please make sure to use the Flag Reaction. Doing so will alert the Springshare Lounge team of the post and put it under our review. 


This discussion has been closed.

Springshare is hiring! Click to see job listings.

We're looking to expand our team! We're currently hiring for:

  • Senior Full Stack Software Engineer