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LibGuides/LibApps Server Alert - 4/6/22

Springy_Sean
Springy_Sean Member, Administrator, Moderator, Springy, SpringyCamp Counselor admin

We are aware of issues logging into LibApps and are working on resolving the issue as fast as possible. To prevent further outages, Widget and API searches in LibGuides will be disabled temporarily. This won't impact LibGuides searches or LTI integration.

Keep an eye on this post for further updates.

Edit: 4/11/2022 - All Server issues should now be resolved. Widget and API search functionality is now enabled.

Comments

  • jlk4p
    jlk4p Member Lab Coat

    Thanks for sharing. I did look in the Lounge shortly after 1pm as well as on Twitter in the Springshare Status account/feed after we had a couple staff reporting problems at 12:55pm.

    As I look on Twitter I still don't see anything under the Springshare Status. But I do see something related on the Springshare account. Would system status issues be posted to the regular Springshare Twitter account such that I don't need to bother following the Springshare Status account since nothing got posted there?

  • Springy_Sean
    Springy_Sean Member, Administrator, Moderator, Springy, SpringyCamp Counselor admin

    Hi @jlk4p ,

    Good question!

    To get alerts like this presently, we recommend following our main Twitter account - https://twitter.com/springshare - and keeping an eye on the Springshare Lounge.

    Additionally, you can follow this category by going to - https://lounge.springshare.com/categories/announcements - and clicking on the notification bell:

    To make sure you get Email alerts for categories that you follow, you'll want to update your Notification Preferences. You can review our Getting Started Post to see how that works here - https://lounge.springshare.com/discussion/54/editing-your-profile-settings-notification-preferences

    Regards,

    Sean

  • Springy_Sean
    Springy_Sean Member, Administrator, Moderator, Springy, SpringyCamp Counselor admin

    @jlk4p Sounds good! I'll remove both comments above since its unrelated to the Server Alert we have here. We don't currently have an updated, but keep an eye on twitter and this post!

  • Springy_Sean
    Springy_Sean Member, Administrator, Moderator, Springy, SpringyCamp Counselor admin

    Update - 4/11/2022 - All Server issues should now be resolved. Widget and API search functionality is now enabled.

This discussion has been closed.