Session information and recorded presentation: https://training.springshare.com/springycamp/2024/streamlining-passport-services-with-libcal-appointments
Product Covered: LibCal
In this presentation, we will discuss how Harris County Public Library (HCPL) uses the LibCal Appointments module to streamline passport appointment scheduling. By automating confirmations, reminders, and managing time slots, we’ve improved staff efficiency and enhanced the patron experience. We’ll share insights on our implementation process, the positive impact on reducing no-shows, and how the system can be customized for various appointment-based services.
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