It would be helpful to have a way to reorder entire columns in the email builder. I use a three-column layout for upcoming events, and I often find myself needing to update the order of these events. When this happens, I end up manually dragging each element to the next column (which can take a bit of time). There is a…
04/10/2026 1:30 PM — This issue has now been resolved. Thanks for your patience! 04/10/2026 1 PM - US Region - LibConnect Pro - Product Temporarily Unavailable - Quick Update: Our developers are still working on this issue, but we are seeing some sites come back online. We should be in the clear soon! :) 04/10/2026 10:45…
On the main LibCal Events webpages, very long event descriptions are truncated. However, when the events are fed into event feeds in Patron Point/LibConnect Pro, the whole description is shown. Our system has paused implementing the LibCal Event feeds because what should have been a manageable, easy-to-scroll email section…
We are planning server maintenance March 21-22, 2026 which will require as much as 5 minutes of down time for LibStaffer, LibInsight, LibConnect. Additionally, for Canada / Europe / Asia-Pacific regions, LibWizard is affected. There are no changes required on your side. This is simply a notification of the expected down…
2/23/2026 - US Region - All Products - 5:15PM ET - The Springshare Server team has identified and isolated the source of the DDoS attack, and access to LibApps (and all Springshare Products) has now been restored. Thank you for your patience as we addressed this issue! We are continuing to monitor server health closely. If…
04/10/2026 1:30 PM — This issue has now been resolved. Thanks for your patience! 04/10/2026 1 PM - US Region - LibConnect Pro - Product Temporarily Unavailable - Quick Update: Our developers are still working on this issue, but we are seeing some sites come back online. We should be in the clear soon! :) 04/10/2026 10:45…
It would be helpful to have a way to reorder entire columns in the email builder. I use a three-column layout for upcoming events, and I often find myself needing to update the order of these events. When this happens, I end up manually dragging each element to the next column (which can take a bit of time). There is a…
On the main LibCal Events webpages, very long event descriptions are truncated. However, when the events are fed into event feeds in Patron Point/LibConnect Pro, the whole description is shown. Our system has paused implementing the LibCal Event feeds because what should have been a manageable, easy-to-scroll email section…
Feature Request: add the ability to toggle on the ability to view the Verify/SMS Dashboard as a regular user via User Roles.
Feature request: Update the links in the Click Counts section of an email to reflect the selected date range, to show accurate links for the specific event feed email that was sent during that date range. Use case: Currently, when you click the name of a sent email, the date range filter doesn't change the list of links…
Feature Request: Count clicks on events that appear in non-LibCal event feeds. Use case: Libraries check the number of clicks each event received as part of their reporting to help decide if they need to continue to hold that event (along with attendance, of course). As of now, though, if the library is using a feed from…
It would be helpful to have a way to reorder entire columns in the email builder. I use a three-column layout for upcoming events, and I often find myself needing to update the order of these events. When this happens, I end up manually dragging each element to the next column (which can take a bit of time). There is a…
04/10/2026 1:30 PM — This issue has now been resolved. Thanks for your patience! 04/10/2026 1 PM - US Region - LibConnect Pro - Product Temporarily Unavailable - Quick Update: Our developers are still working on this issue, but we are seeing some sites come back online. We should be in the clear soon! :) 04/10/2026 10:45…
On the main LibCal Events webpages, very long event descriptions are truncated. However, when the events are fed into event feeds in Patron Point/LibConnect Pro, the whole description is shown. Our system has paused implementing the LibCal Event feeds because what should have been a manageable, easy-to-scroll email section…
We are planning server maintenance March 21-22, 2026 which will require as much as 5 minutes of down time for LibStaffer, LibInsight, LibConnect. Additionally, for Canada / Europe / Asia-Pacific regions, LibWizard is affected. There are no changes required on your side. This is simply a notification of the expected down…
2/23/2026 - US Region - All Products - 5:15PM ET - The Springshare Server team has identified and isolated the source of the DDoS attack, and access to LibApps (and all Springshare Products) has now been restored. Thank you for your patience as we addressed this issue! We are continuing to monitor server health closely. If…
Feature Request: add the ability to toggle on the ability to view the Verify/SMS Dashboard as a regular user via User Roles.
Feature request: Update the links in the Click Counts section of an email to reflect the selected date range, to show accurate links for the specific event feed email that was sent during that date range. Use case: Currently, when you click the name of a sent email, the date range filter doesn't change the list of links…
Feature Request: Count clicks on events that appear in non-LibCal event feeds. Use case: Libraries check the number of clicks each event received as part of their reporting to help decide if they need to continue to hold that event (along with attendance, of course). As of now, though, if the library is using a feed from…
Feature Request: View URL click counts based on the specific button or location that it appears, rather than having only a total number based on the URL (combining all the places the link may appear). Use Case: Many libraries check the performance of each email on a per URL basis. This allows them to keep tabs on what…
Feature request: Create a Data Source for reports that allows the library to combine both patron info AND sent email info. Use case: Currently, these data sets are siloed. If the libraries had this, they'd be able to see what their LibConnect Pro system sent and to whom. An example is a report that shows Account Notices…
Libraries are busy, complex places. They're also places where the Wi-Fi goes down at the worst possible moment, a patron leaves a rather spirited note, and somehow the third-floor bathroom light has been flickering for six weeks. Managing a library means managing a never-ending stream of issues – big, small, and everything in between. And for many libraries, the current approach is some combination of sticky notes, emails, and a healthy dose of hoping for the best. It doesn't have to be that way.
Librarians are particularly skilled at not just sharing information but making that information come to life! The LibWizard Community celebrates that skillset and the spirit of collaboration. We highlighted a few excellent shared resources in a blog post last month, and now we're back with even more examples!
Happy Spring! The rain is falling, the crocuses have popped out of the ground, and we have a new bouquet of fresh features to share. These features will be live in all regions by the end of the day on Friday, April 10, 2026.
Your glasses have one job. One. And yet here you are, tilting your head sideways to read a call number, losing them on your own face, and doing absolutely nothing about the patron who just shelved a book spine-in because you simply did not see it in time. That ends today. We're thrilled to introduce LibGlasses – the first eyewear engineered specifically for the demands of library science. Built-in skepticism. Peripheral awareness. Audible shushing. Everything you need to maintain order, verify sources, and locate your glasses from across the room. Finally.