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04/10/2026 - US Region - LibConnect Pro - Product Temporarily Unavailable
04/10/2026 1:30 PM — This issue has now been resolved. Thanks for your patience! 04/10/2026 1 PM - US Region - LibConnect Pro - Product Temporarily Unavailable - Quick Update: Our developers are still working on this issue, but we are seeing some sites come back online. We should be in the clear soon! :) 04/10/2026 10:45…
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Springshare Lounge Migration: Temporary Downtime April 23-29
Hello Springshare Community, The Springshare Lounge will be unavailable between April 23–29 as we complete a platform migration. Reminder: If you have any saved post drafts, please save local copies before April 23, drafts will not carry over. Additionally, after April 29 we recommend reviewing your post/category…
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Group Permission level(s) for staff users
Request: Add the ability to set 'group' permission level for specific role(s) so staff can edit/view/publish/etc content for a single branch or library but limit their permissions on a system-wide level. Use Case: Role designation and related permissions are currently limited to individual users and offer no customization…
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Default Branding/Global Style Sheet
A Brand Styles setting within the user profile. This feature would allow users to define a "Master Style Sheet" that automatically applies to all new emails created in LibConnect Pro. Inspired by the "Paragraph Styles" functionality in Adobe InDesign, and "Brand Kit: in Canva this would include: Default Typography: Set a…
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Add the ability to manually resend a Notice to a single patron.
Feature request: Allow staff to resend a Notice to a single patron. Use case: You can use the manually "send email" button for regular emails (like newsletters) but the way Notices works, this isn't possible. We'd like a resend option here, for example, a billing email bounces for one patron, we correct the bounce, and…
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Changes to Templates page
Feature Request: add third tab for library-created templates Use Case: to better manage templates used by library staff, clearly separates library-branded templates from system generated ones Feature Request: adjust the organization of templates by last modified date vs alphabetical (or give dropdown menu to adjust how…
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LibCal Event Feeds: Bring over Featured Image URL and display it in Event Feed.
Feature Request: Add the ability for the LibCal Events Feed to bring over the Featured Image for an event into the platform. Currently, the feeds do not capture that data when linking to LibCal's Events Module, so adding the ability to Display that for event emails would be greatly beneficial.
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Email Builder: Ability to reorder entire columns
It would be helpful to have a way to reorder entire columns in the email builder. I use a three-column layout for upcoming events, and I often find myself needing to update the order of these events. When this happens, I end up manually dragging each element to the next column (which can take a bit of time). There is a…
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LibCal Event Feeds: Truncate Description Field
On the main LibCal Events webpages, very long event descriptions are truncated. However, when the events are fed into event feeds in Patron Point/LibConnect Pro, the whole description is shown. Our system has paused implementing the LibCal Event feeds because what should have been a manageable, easy-to-scroll email section…
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Springshare Server Maintenance Downtime for LibStaffer, LibConnect, LibInsight, and LibWizard
We are planning server maintenance March 21-22, 2026 which will require as much as 5 minutes of down time for LibStaffer, LibInsight, LibConnect. Additionally, for Canada / Europe / Asia-Pacific regions, LibWizard is affected. There are no changes required on your side. This is simply a notification of the expected down…