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Forms: Add Min/Max character lengths
Feature Request: Currently, Forms do not allow for Min/Max length parameters for fields. This would be helpful for zip/phone/id fields.
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Allow date/time based conditions on the dynamic content blocks
It would be helpful to have dynamic blocks that can be time and/or date based. If the send date and time are in the specified time and date range then show this block otherwise show default content for block. This would be useful for marketing our services with some date based control such as Tax Assistance would only be…
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12/4/2025 - All Regions - Patron Point not responding (502 Bad Gateway) — RESOLVED
2025-12-04 8:00 AM ET — All Regions — Clients are unable to access Patron Point, due to a 502 Bad Gateway error. This is being actively investigated, and we hope to have a fix soon. Watch this space for updates! Thanks for your patience and for being on board with Springshare! — — — — — 2025-12-04 9:30 AM ET — A fix has…
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11/18/2025 - All Regions - Cloudflare outage impacting Springy Apps
11/18/2025 9:50 am - Hi again! We have just received an update from Cloudflare indicating that this issue may already be resolved, but they are continuing to monitor for any further issues. 11/18/2025 9:00 am: Hi all! Many of our applications utilize a Content Delivery Network (CDN) provided by Cloudflare to ensure optimal…
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LibCal Event Feeds: Bring over Featured Image URL and display it in Event Feed.
Feature Request: Add the ability for the LibCal Events Feed to bring over the Featured Image for an event into the platform. Currently, the feeds do not capture that data when linking to LibCal's Events Module, so adding the ability to Display that for event emails would be greatly beneficial.
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10/20/25 9:00 AM - US Region - AWS Outage --RESOLVED
10/20/25 5:00 PM - The issue with AWS has been resolved by Amazon! Thank you for your patience. 10/20/25 9:00 AM - Hi all! We are aware of the AWS outage that is impacting many, many, many different websites and services this morning. Our team is actively monitoring the situation and working to minimize any impact to our…
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2025-09-14 3:48 to 7:45 AM ET - US Region - LibGuides/LibApps Service Disruption - RESOLVED
2025-09-14 7:30 AM ET to 11:30 pm - US Region - LibGuides/LibApps Service Disruption Hi all - we had a bit of a service disruption in our LibApps/LibGuides servers this morning that caused a few hours of downtime. This is due to some SSL cert issues that caused the disruption. Our developers have addressed the issue, and…
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2025-09-05 3:48 to 6:38 AM ET - EU Region - LibGuides Service Disruption / DDOS - RESOLVED
On September 5 starting at 3:48 ET, we experienced a DDOS attack against our EU servers, where bots aggressively hammered our AZ pages. Our Security and Server team was able to block the bots and restore access at 6:38 AM ET. We regret the inconvenience! We will post here with updates if we have any, but at this point, all…
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2025-08-21 4:00 PM ET - SpringyU videos currently unavailable -- RESOLVED
2025-08-26 10:00 AM ET It looks like SpringyU videos are back in business! :) Thank you all for your patience! 2025-08-25 8:00 AM ET Hi all SpringyU videos are still down as of this morning, but we are still working on addressing the issue. If there is a specific video that you'd like to view in the meantime, please let us…
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2025-08-19 02:17 PM ET - US Region - All Springshare Products - Degraded Performance - [RESOLVED]
2025-08-20 03:43 PM ET - US Region - All Springshare Products The service degradation that was experienced in LibApps, LibAuth, LibWizard, LibInsight, and LibConnect on 2025-08-19 was due to a DDoS (Distributed Denial of Service) attack on our servers. While our Security and Server teams continue to monitor for any further…