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Learning Lab: Boosting Survey Engagement with SMS
Have you ever tried to survey your community to see how to improve your services, only to have a disproportionate amount of responses from one demographic, skewing your results? When Maricopa County Library District (MCLD) encountered this problem, they improved their results by using targeted outreach via SMS to gather survey responses from the demographics… Read More »Learning Lab: Boosting Survey Engagement with SMS
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SpringySession: From Proposal to Presentation
A Step-by-Step Guide to Conference Programs Using Springy Tools We're a month away from our last SpringySession of 2024, From Proposal to Presentation: A Step-by-Step Guide to Conference Programs Using Springy Tools! With our SpringySession webinar series, we get the chance to share our Springy expertise and provide you with real-world strategies that you can… Read More »SpringySession: From Proposal to Presentation
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Learning Lab: Get Noticed with Notices
Your patrons are likely already opening emails from your library about pickup requests, due dates, and other courtesy reminders. But are you making the most of these routine emails? Transform them into vibrant, customizable Notices brimming with engagement possibilities! Save your spot in this upcoming Learning Lab: Get Noticed with Notices! On Tuesday, November 19,… Read More »Learning Lab: Get Noticed with Notices
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A Rundown of SpringyCamp 2024
That's a wrap on SpringyCamp 2024! Although we've had to take down our tents and put out our campfires, you can still take part in SpringyCamp by watching the recordings from each day. We want to say a hearty 'thank you' to all of the amazing presenters and partners who took the time to develop and… Read More »A Rundown of SpringyCamp 2024
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LibGuides, LibAnswers, LibCal, and LibInsight Features Coming Your Way!
These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, November 8, 2024. LibCal SMS Reminders are now available for Appointments! Events can now be set as "Multi Day", where the event runs continuously for up to 45 days and… Read More »LibGuides, LibAnswers, LibCal, and LibInsight Features Coming Your Way!
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Tales From the Co-Op: October Exchanges
The newest edition of Tales From the Co-Op is here! If you missed the most recent post in this series, be sure to catch up with the September Exchanges. The LibAnswers 24/7 Chat Cooperative provides your library with continuous, reliable chat coverage through LibChat, staffed by expert librarians with MLS degrees and cooperative members from partner libraries… Read More »Tales From the Co-Op: October Exchanges
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Demystify Your Data with LibInsight
Here’s your chance to learn how LibInsight, our powerhouse data analysis tool, can centralize and simplify your data collection and reporting. We have two upcoming webinars: one geared toward academic libraries on November 4, and one the following week on November 14 tailored to public libraries. Each webinar addresses how to take advantage of datasets… Read More »Demystify Your Data with LibInsight
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Learning Lab: A Collaborative Approach to LibAnswers Chatbot Integration
If you’re thinking of all the ways, places, and virtual spaces where you can integrate your LibAnswers Chatbot - this upcoming November Learning Lab is for you! UMass Boston’s Lauren Movlai and Eunkyung Lee will discuss how they transformed the user experience at their library by integrating Chatbot inside their Ex Libris Primo discovery layer.… Read More »Learning Lab: A Collaborative Approach to LibAnswers Chatbot Integration
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SpringyCamp for Public Libraries: A Recap
Our first-ever SpringyCamp for Public Libraries was a huge hit! Whether you joined us live or prefer to catch up with the recordings, we’ve got you covered with all the highlights. On October 1, we hosted 13 presenters with topics ranging from innovative ways to use your Springy tools to creative strategies for connecting with… Read More »SpringyCamp for Public Libraries: A Recap
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National Customer Service Week: Celebrating the People Who Make It Happen!
National Customer Service Week is October 7-11, and we’re celebrating the amazing team of Springys who make exceptional customer service happen! Whether you’ve attended a Springshare training session, posted in the Lounge, or reached out to our Support Team, you’ve experienced firsthand how our customer service goes above and beyond. This week we're shining a… Read More »National Customer Service Week: Celebrating the People Who Make It Happen!