Best Of
Earn points and level up!
Librarians are some of the most helpful people in the world. Every day, their duties lead them to keep helping patrons learn, find, and do what they need. The new Lounge is built to highlight and showcase your contributions to other librarians. You might notice that your profile has a space for points:
What are points, exactly? Points accumulate as you do things in the Lounge.
What earns you points? Lots of things!
- Making and commenting on posts
- Having other users react to your posts
- Earning badges
As you earn points, your level will increase, and the number of stars on your profile will increase. Here are the levels and the point totals to reach them:
- Springy Initiate: Everyone starts here!
- Springy Novice: 75 points
- Solid Springy: 200 points
- Springy Expert: 400 points
- Springy Hero: 1250 points
How do you see what level someone is? The quickest way is to click on someone's name:
Carrie's got two stars, so she's a Springy Novice level in this picture.
What happens at each level? Getting higher levels unlocks some extra lounge features, and the highest levels also opens access to some extra discussion categories as well. Things that come at each level:
- Springy Initiate: Start discussions, comment on discussions. Everyone's got this!
- Springy Novice: You can create polls in your discussions now. Let other lounge users vote on your polls.
- Solid Springy: Add a signature to your posts if you’d like. Edit your own posts for up to a day for convenience.
- Springy Expert: Get the ability to use the “promote” reaction to a post or comment- doing this will add the comment to “best of”. Also, if you’re a Springy Expert and come by our booth at a conference, (* offer not valid in 2020, of course) we’ll give you some special Springy merch.
- Springy Hero: We are in awe of your contributions and helpful deeds in this community. You’ll get access to Springy Labs to see sneak peeks of things we’re working on, as well as the chance to offer feedback on new designs and development. We’ll also send a thank you card to you, hand-signed by one of the Springy crew to show our appreciation.
We truly appreciate what you can all give to our user community, and we want to try to make this the best, most helpful place it can be for you all!
Greg
Email Sending Alert 2021-04-19
2021-04-19, 6:00 PM ET:
Our email provider has successfully removed our email IPs from the Spamhaus block list. Spamhaus mistakenly blocked some of our sending IPs. Spamhaus is a major identifier of spam, so when they mistakenly added our IPs to their spammer lists, most downstream spam filters followed that recommendation and flagged emails coming from our products as spam.
Sadly the ripple effect is that we don't have a reliable mechanism to resend all the emails that were blocked, without possibly causing other issues with email delivery. Our Springy developers are looking at ways to improve for the future, but for now we hope you accept our apologies for the blip in email service and email notifications.
Products impacted: LibGuides, LibAnswers, LibCal, LibWizard, & LibApps
Regions: All
Below are actions you can take if you think your site was impacted.
LibAnswers: Check your Email Errors and Resend replies to patrons or internal notes. Let your staff know that they may not have received all notifications.
All other products: Please let your staff and patrons know that they might not have received the notification email they were expecting to receive.
2021-04-19, 3:17 PM ET:
We are aware that some of our email IPs are getting blocked by email servers because they're on a Spamhaus list.
We are actively working with our email provider to have Spamhaus remove our IPs from the list, and restore our trusted status as email senders.
Products impacted: LibGuides, LibAnswers, LibCal, LibWizard, & LibApps
Regions: All
As soon as we can get the affected sending IPs off the list we'll update this post.
Greg