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2025-03-11 8:00 AM - EU Region - LibGuides Server Issues - RESOLVED

2025-03-11 2:30 pm: We've been given the all-clear from our developers. Thank you all for your patience, and we're sorry about the inconvenience this has caused!

Let us know if you're still having any issues with your LG site going offline.

2025-03-11 8:45 AM: Our developers have identified the issue and have applied measures to get things back up and running. We're not out of the woods yet, but things are improving.

2025-03-11 8:00 AM - We have been experiencing an issue with the LibGuides servers in the EU server region, but our developers are hard at work to keep things running smoothly. Your LibGuides site might be going down periodically.

We're sorry about the inconvenience this has caused! We will update this post with more information as it becomes available.

Springy_Will

Springy_Will

7

Springshare Blog

Can’t Get Enough of LibMaps? We’ve Added More Sneak Peeks!
We’ve heard you loud and clear, everyone’s buzzing about LibMaps! Due to overwhelming interest, we’re adding two more sneak peek sessions in March—including one later this week! That means two extra chances to explore Springshare’s newest tool and see how it can transform the way patrons navigate your library. What's All the Hype About? LibMaps… Read More »Can’t Get Enough of LibMaps? We’ve Added More Sneak Peeks!
March Maintenance Magic
It's that time of the year when people get into Spring Cleaning mode, and here at Springshare HQ our version of that is March Maintenance Magic! Your tools' security is extremely important, and something we take very seriously, which is why we're dedicating this blog post to remind you to review your security game plan.… Read More »March Maintenance Magic
Tales From the Co-Op: February Exchanges
It's time for another exciting edition of Tales From the Co-Op! If you missed the most recent post in this series, be sure to catch up with the January Exchanges. Our affordable 24/7 Chat Cooperative ensures your patrons have round-the-clock access to expert MLS-degreed librarians. 2024 was our biggest year yet; we chatted with patrons… Read More »Tales From the Co-Op: February Exchanges
Two Chances to Fall in Love with LibMaps
It's almost a wrap on Library Lovers' Month but we know you'll still fall in LOVE with Springshare's newest tool: LibMaps! But don't just take our word for it, discover everything there is to love about this interactive mapping and wayfinding tool at one of our upcoming exclusive sneak peeks on February 27 and March… Read More »Two Chances to Fall in Love with LibMaps
Webinar Recordings You Might’ve Missed and New Upcoming Sessions
Have the past few months flown by in a blur? If time has completely slipped past you, you might have missed some of our fantastic Springy webinars. But don’t worry! We’ve got you covered with recordings of all our recent sessions so you can get caught up. Plus, we have some upcoming webinars you can… Read More »Webinar Recordings You Might’ve Missed and New Upcoming Sessions
Are You Heading to ACRL in Minneapolis?
Springshare is heading to one of the Twin Cities for this year's ACRL 2025 Annual Conference and you can find us at booth #716! 2025 is an exciting year for us at SpringyHQ as we're launching a bunch of new tools including LibMaps, our interactive floor and collections-level mapping tool, and we're heading to ACRL,… Read More »Are You Heading to ACRL in Minneapolis?
Stay Informed & Stay Ahead: Springshare Training in 2025
2025 is well underway and your Springshare Training team is working hard to ensure you have the knowledge you need to serve your patrons best. Read on for an overview of our Training resources and highlights of what’s to come! Live Training Springshare’s live training sessions have multiple benefits! Join us live to ask questions,… Read More »Stay Informed & Stay Ahead: Springshare Training in 2025
Using Verify to Simplify Library Card Sign-Ups and Renewals
First impressions matter, and for libraries, the patron experience starts the moment someone registers for a card. A seamless, efficient process not only welcomes new patrons but also saves valuable staff time. Join us for our February Learning Lab: Using Verify to Simplify Library Card Sign-Ups and Renewals, where guest speaker Amber McLain will share… Read More »Using Verify to Simplify Library Card Sign-Ups and Renewals
LibGuides, LibApps, LibAnswers, LibCal, and LibInsight Features Coming Your Way!
We're so excited to bring you our first round of releases for 2025. And we're thrilled to share that we're starting off strong, bringing you possibly the most requested feature across our apps - Multi-Factor Authentication will be available for all of Springshare's applications, increasing the security of your data across the board. These releases… Read More »LibGuides, LibApps, LibAnswers, LibCal, and LibInsight Features Coming Your Way!
Tales From the Co-Op: January Exchanges
We took a break in December, but we're back with the newest edition of Tales From the Co-Op! If you missed the most recent post in this series, be sure to catch up with the November Exchanges. Our blog might have taken a break, but the best thing about LibAnswers 24/7 Chat Cooperative is that… Read More »Tales From the Co-Op: January Exchanges