2022-10-10 - LibAnswers - US: Region - For institutions that utilize SMS messaging in the US, we have sent an important email message to the LibAnswer site admins that previously signed their SMS registration, regarding changes in our SMS provider's requirements. These requirements require re-registering numbers with institutional EINs. We highly recommend reviewing the received email, and then filling out/submitting the following form, at the soonest convenience.

LibGuides US Server Alert - 502 Gateway Errors

Springy_Sean Member, Administrator, Moderator, Springy, SpringyCamp Counselor admin

We are currently experiencing LibGuide server load issues in the US Region due to an attempted DDoS (Distributed Denial of Service) attack. As a result, this is preventing access to LibGuide sites in the US region and throwing a 502 Gateway error.

We'll post an all clear message here when we're confident we've gotten this resolved. You do not have to have an account in the lounge to view the all clear message.


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