2022-09-26: We recently made a change to our mail sending configurations to allow for better performance long-term. Some users have reported that confirmation emails are not going through. We have identified that Office 365 is marking emails from our new IP addresses as spam. We are working on getting this resolved on Microsoft's end. Adding our email domains to trusted lists is the best practice to make sure that we're always trusted, even when we add more email servers.

springshare.com (for getting emails from us)
libapps.com
libguides.com
libanswers.com
libcal.com
libconnect.com
libstaffer.com
libinsight.com
libwizard.com

In the meantime, we recommend asking your IT/mail team to allow emails from the following IP addresses through, as these are used by us to send emails:

69.72.32.253
69.72.34.120
69.72.41.2
69.72.41.28
69.72.45.120
69.72.47.188
159.135.226.248
159.135.233.165
2022-09-28 1700 ET: A fix has been implemented. LibConnect performance should continue to improve gradually over the next 2-3 hours. Thank you for your patience as we resolved this issue.

2022-09-28 1600 ET: This is an update to let you know that we continue to work on LibConnect slowness issues. Our Springy developers identified the cause and are working towards a full resolution as fast as possible.

2022-09-28 1300 ET: We are currently investigating issues with slowness on our LibConnect servers and are working to implement a fix. Follow this Lounge post, and we'll post updates as we know more.

Headed to ALA? Present at Springshare's Booth!

Springy_Lilly
Springy_Lilly Member, Springy, SpringyCamp Counselor, Springshare Announcer

Are you doing something interesting with Springshare Tools? Looking to gain experience presenting? ALA Annual is right around the corner and we are looking for Springy users to present at our booth!

We're looking for presenters who are:

  • Doing interesting and innovative things with Springshare Tools;
  • Involving patrons with content creation, analysis, or planning;
  • Embarked on a Springshare Tool redesign and want to share the process/outcome;
  • Using a Springshare Tool to better inform decision;
  • Engaging and communicating with patrons in effective ways;
  • .... and really anything at all!

We respect your time and effort!

We understand that crafting a presentation and taking time out of your conference schedule takes effort. And to that end, we are providing honoraria to selected presenters in the form of a gift-card. If you are not already registered for ALA but would like to attend and present at our booth, we can provide an exhibit-hall only guest pass, just contact us at [email protected] for details on that!

Submit a Proposal!

To submit your presentation proposal, hop on over to the SpringyShare blog and fill out the form at the bottom of the post!

This discussion has been closed.

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  • Senior Full Stack Software Engineer