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LibCal Event Feeds: Truncate Description Field
On the main LibCal Events webpages, very long event descriptions are truncated. However, when the events are fed into event feeds in Patron Point/LibConnect Pro, the whole description is shown. Our system has paused implementing the LibCal Event feeds because what should have been a manageable, easy-to-scroll email section…
01/22/2026 - All Regions- LibApps(MFA)/LibCal/LibAnswers Email Outage -- RESOLVED
1/23/2026 9 AM ET - Hi everyone! Sometime around 1 or 2 am ET, Microsoft gave the all-clear for this outage. You should've received any missing emails that you were expecting by now from us in Support or any of our apps. :) Thanks for being on board! 01/22/2026 4:50 pm ET- Hi all, we have an update from Microsoft that I…
Allow date/time based conditions on the dynamic content blocks
It would be helpful to have dynamic blocks that can be time and/or date based. If the send date and time are in the specified time and date range then show this block otherwise show default content for block. This would be useful for marketing our services with some date based control such as Tax Assistance would only be…
2024-12-11 1:00 PM ET - LibCal - Google Calendar Integration Issues - RESOLVED
2024-12-11 4:30 PM ET - We have resolved the Google Calendar issues in LibCal. While P12 Keys are working again for the GCal sync, we advise users to move to using the JSON Key Type. 2024-12-11 4:00 PM ET - Our developers may have identified the culprit here, as it's due to a recent update on our end and related to the P12…
2023-02-09: Twitter API changes may affect LibAnswers, LibGuides, and LibCal
Last week Twitter announced an impending change to their API pricing structure with little warning. They have yet to disclose many further details, though we are watching for additional communication. If/when they make changes, those changes may disrupt Springshare's integration with Twitter in LibAnswers, LibCal, and…

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Inside the Update: Our New ICYMI Webinar Series
Let’s be honest, while library folks proudly embrace a little nerdiness, product update notes don’t always make it to the top of the TBR list. They get bookmarked, skimmed, or saved for “later." That’s exactly why we’re launching something new: a more engaging way to stay in the loop without digging through release notes.
How One Library Struck the Perfect Balance with LibCal
What started as a necessary change to seat reservations during the pandemic led to more inclusive spaces for everyone at Université de Liège. Discover how ULiège Library analyzed survey responses and designed a two-tiered system that responds directly to user demand!
In Case You Missed It: Highlights from PLA
It's already been two weeks since we caught up with our library friends at PLA in Minneapolis! Connecting with libraries from all over the country and hearing about their innovative ideas is truly a highlight of the year for us. If you couldn't make it to PLA this year, have no fear – we're sharing some of the highlights on the blog today!
From Chaos to Calm: Issue Tracking for Libraries That Have Seen Things
Libraries are busy, complex places. They're also places where the Wi-Fi goes down at the worst possible moment, a patron leaves a rather spirited note, and somehow the third-floor bathroom light has been flickering for six weeks. Managing a library means managing a never-ending stream of issues – big, small, and everything in between. And for many libraries, the current approach is some combination of sticky notes, emails, and a healthy dose of hoping for the best. It doesn't have to be that way.

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