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2/23/2026 - US Region - All Products - DDOS LibApps Service Disruption [RESOLVED]
2/23/2026 - US Region - All Products - 5:15PM ET - The Springshare Server team has identified and isolated the source of the DDoS attack, and access to LibApps (and all Springshare Products) has now been restored. Thank you for your patience as we addressed this issue! We are continuing to monitor server health closely. If…
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2025-03-31 10:00 AM ET- All Regions - LibAuth/SSO login Issue -- RESOLVED
2025-03-31 1:30 PM ET - Giving this the all clear as being fully resolved. Thanks for your patience and for being on board with Springshare! 2025-03-31 11:00 AM: The LibAuth/SSO issues should be resolved, and functionality should be restored. We aren't giving the all-clear yet as we are still working out the root cause of…
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2024-04-05 11:30 AM - US Region - Issues with Logging into LibApps Dashboard - RESOLVED
2024-04-05 11:30 AM - US Region: We've noticed a problem with some users encountering difficulties accessing the LibApps dashboard and potentially other Springy products. Please attempt to resolve this by clearing your browser's cookies and attempting to log in again. Our developers are investigating the issue, so there…
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2024-03-21 8:00 AM ET - Accessing Springy Resources - EU/AU regions - RESOLVED
8:00 AM ET - Accessing Springy Documentation/Resources - EU/AU regions - There is an issue with validating LibApps login cookies for EU/AU clients that is preventing access to our documentation and other resources. Our developers are currently working on a fix. We will update you as soon as we have more information. Users…
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Email Sending Alert 2021-04-19
2021-04-19, 6:00 PM ET: Our email provider has successfully removed our email IPs from the Spamhaus block list. Spamhaus mistakenly blocked some of our sending IPs. Spamhaus is a major identifier of spam, so when they mistakenly added our IPs to their spammer lists, most downstream spam filters followed that recommendation…